Agnes Addai – Administrative Assistant

agnes-addai-officeHello my name is Agnes Addai but my friends prefer to call me Aggie.

I grew up in a middle class family and my parents have always supported me and my siblings during schooling. They were determined to provide us education, which was not easily accessible to them due to difficult circumstances. Thanks to my determination, hard work and their support, I graduated from high school as one the best pupils in the class. I completed high school in the year 2009 and during my high school days, I gathered experience in interacting with class mates and developed both oral and written presentation skills. In addition, I learnt basic computer skills and actively participated in debate competitions.

After high school, I went to University of Education in 2009 to study a bachelor’s degree in Management and graduated in 2014.

I have always been thinking about my future, building a career, becoming a successful person and generally finding my own path in the life. I have grown to know intelligent people and it has had a great influence on the development of my personality, so since early childhood I have learnt the importance of education.
Considering the knowledge I have acquired and my abilities, I am kindled with an ambition that would give a desired push to my career.

I have had the opportunity to work for several companies after university. Through my work-related and educational experiences, I have expanded my abilities to provide excellent services in a professional manner.

I am equipped with superior organisational abilities and time management skills. I have outstanding problem-solving skills that allow me to respond to customer complaints or issues in a professional manner and offer resolutions. I am a multi-talented professional and as such, I have become skilled in data entry, scheduling appointments, inbox management, and attending to customers through both inbound and outbound calling.

I also have social media experience, having managed the social media accounts (Facebook, Instagram and Youtube) of a former client of mine. In this capacity, I agnes-addai-outdoorshelped the clients grow their social media presence, broaden their customer base, engaged their followers, and produced targeted written content.

In addition, I have experience in ecommerce, having worked with an ecommerce company uploading products from Alibaba and Jumia, crafting product descriptions, handling customer service, and processing orders. I am knowledgeable about email marketing using Mailchimp and willing to be trained and learn new skills in many different areas. I have a good level of English and very enthusiastic and reliable professional.

One significant life experience I have always learned is not to take offense because taking offense can block you from reaching higher heights.

My favourite fictional character is Perry Mason because he solves cases mainly by theory of reasoning. His last minute deductions creates more thrilling drama.

My hobbies are swimming, volunteering, researching and listening to music.

For a copy of Agnes’s resume please click here.