Angelica Murillo – Administrative Assistant

Office and Administrative

“Engaging and bright, with the right blend of administrative, process and engagement type skills”
“Great presentation and communication skills”
“Able to learn the process in a short amount of time”

These are some of the feedback I have received from previous clients and managers whom I have had the pleasure of working with for the past decade in the Human Resources industry. One of them even hired me when he first started his own company.

I started out in the field of customer service and sales and sold financial products such as account protection and credit protection insurance. I was then able to work my way into the Human Resources field after a couple of years.

My Human Resources career began when I was hired as an HR interviewer for one of the world’s biggest banks and due to my consistent performance I was promoted into an Assistant Manager for HR Operations position. This opportunity opened a lot of doors for me as I learned about the employee life cycle – starting from recruitment, assessment, on boarding, timekeeping, employee relations, payroll and benefits administration, learning and development, team administration, performance management up to termination.

I also have experience in using various HR systems such as Taleo, JobDiva, Peoplesoft, SAP. Oracle, Fieldglass, G Suite and Salesforce and email softwares such as Gmail and Outlook.

After almost eight years, I was hired by my previous manager to be a part of his startup RPO business in Manila where I worked as a Recruitment Admin for Contracts and Global Audit for one of the company’s clients (a major bank in Australia). My role involved drafting contracts for promotions, transfers, flexible working arrangements, employment letters, etc. I also conducted Customer Satisfaction Survey audits.

I have developed my customer service, training and administrative skills over my years of employment and I feel that this is what I can bring to any organisation together with my willingness to do whatever it takes to get the job done. It is my belief that given the proper training and constructive feedback, I can exceed a client’s expectations.

I already have experience working as an HR Virtual Assistant for an RPO based in the United States handling employee queries through phone, chat or email.

I love to read and I have a passion for learning new things that will help me grow not only in my career but as an individual.

When I am not working, I make time for creative pursuits such as singing, fashion design, sewing, and creating posts through Canva.

Looking forward to hearing from you soon.

For a copy of Angelica’s resume please click here.