Divine Grace Baluyot – Customer Service
I am Divine Grace C. Baluyot, I haven’t got the copy of my marriage license yet so let me just use my maiden name for now. 🙂 You can call me Divine, just Divine please because Grace is the name that I’ve used during my BPO days! I can remember angry customers shouting my name so yeah just Divine please! Haha
I am 24 years old and I have my own little family. I’ve got 2 kids, a 6 year-old boy and 9 month-old baby girl, and of course just one loving husband. 😉
I used to work in the BPO industry for 5 years. When I learned that I was pregnant with my youngest child, my husband suggested that I just stay at home because he said that working in that industry is so stressful. Yes it can be at times! My manager wouldn’t let me resign so they just tagged me on leave for my whole pregnancy.
We are definitely not rich so I can’t just sit at home waiting for the days to pass. I have watched a lot of videos and read a lot of articles about freelancing. I have tried applying to a lot of freelancing platforms and luckily landed a home-based job. I am very thankful that I can work while at home and actually enjoyed it a lot. I realised that one of the main causes of stress working outside is the traffic jams here in the Philippines. After my maternity leave, I still wanted to continue my career as a freelancer and my manager understood why.
It has always been my dream to earn while at home so I can see my kids more often. I have more time to play with them because I no longer need to waste a lot of time travelling to work. I can even cook breakfast now for the whole family! These are the the precious things I love and appreciate about working at home.
As a way of thanking my clients for the opportunity they have given me, I always make sure that they are happy and satisfied with my work. One of my clients used to tell me that I am hardworking and I possess a combination of skills and experience that make me stand out from the crowd. One of them also said that I have a pleasant personality and even when they are stressed or frustrated, I stay calm and determined to work things out. (Oh God! I don’t know what I have done to deserve this! But my heart is so happy right now!) I can’t thank God enough for sending me these people.
If you want to be a happy client too please consider me as your next Virtual Assistant.
For a copy of Divine’s resume please click here.