Elizabeth Mirera – Administrative Assistant, Content Writer

Hi. I’m Elizabeth. But you can call me Liz. I’m a trained, vetted, certified, and experienced virtual assistant.

I have been working online as a VA since February 2018. That’s 3+ years now.

My work experience includes, but is not limited to:

• Email Research
• Working with Spreadsheets
• Calendar Management
• Outreach
• Taking care of customers concerns and issues via email
• Moderating company’s Facebook and Instagram Page
• Writing search engine optimized copy for website blogs
• Writing product descriptions for eCommerce stores
• Blog content ideation and keyword research
• Working on reports among other administrative tasks

You see, in November 2017, I got a Scholarship from eCommerce University (Now, Small Revolution) where I did a Copywriting course and a Virtual Assistant course. That’s when I was vetted and certified.

A little background story is that I have always loved writing. When I was still a student, I thoroughly enjoyed writing English essays. But after high school, I pursued a course in Information Technology. I then went on to work in the corporate world for over 10 years.

First, I worked as an information technology intern in 3 companies. I did technical IT-related tasks such as Installation of Application and systems, hardware repair and maintenance, troubleshooting network problems and user support.

Next, I worked as an administrative assistant in a Savings and Credit co-operative Society Limited Company. Here, I performed tasks such as loan recovery, updating members contributions, and customer care.

Later on, I worked as an Inventory auditor for a vehicle manufacturing company. My main role was auditing the company inventory and putting checks and controls for the same.

However, things changed on the 1st of February in 2018. I resigned from my 9 -5 job to pursue a full-time career as a virtual assistant.

I wanted to work from home while taking care of my family. The daily commute was also taking a toll on me. So I craved the perks that come with working online from the comfort of my home.

By the way, I’m a wife and a mum to an 11-year-old amazing son. I live in Nairobi, Kenya – often referred to as the city under the sun.

Here are my strengths:

I’m experienced. I’ve worked online for over 3 years now (and still counting). I’ve done copywriting, outreach, customer service, and general virtual assistant duties. With me, you don’t have to start from scratch – which can save you a lot of time.

I have a positive, can-do attitude. This positive energy goes a long way in any business environment. Tough times, busy times, stressful times, I’ll still put on a smile and deliver.

I’m deeply empathetic. Therefore, when dealing with your customers, I’ll make sure they walk away delighted and happy to return for more services.

I’m a creative soul. My virtual assistant and copywriting skills complement each other. I can effortlessly switch between these two roles.

I’m an excellent communicator. Truth be told, working in different time zones calls for intentional communication. I always make sure everyone concerned stays in the loop as is necessary – feedback, project progress, arising issues, and everything in between.

I have a strong command of spoken and written English. Both British English and American English.

I’m conversant with key tools and software; Basecamp. Canva, Google Sheets, Google Docs, Streak, Screen-O-Matic, and many others listed on this portfolio.

I’m always learning so that I get better at my craft. Moreover, I’m willing to learn what works for you so together we become a great team.

I pay attention to detail. I do it the way you want it done – exactly how you said it – to a tee.

I’m self-driven and can hit set targets and KPIs.

I type at a good speed.

I’d be delighted to join you and your great team – to help businesses prosper. Please, get in touch.

For a copy of Elizabeth’s resume please click here.