Featured Customer Service Representatives
Zlanne Averine M. Valleras
I am an experienced Customer Service and Sales Representative in the telecommunications industry. I am polite, empathetic and focused on resolving customer’s issues. I genuinely enjoy connecting with customers, listening to their concerns, making them feel like they are important, and then solving the challenge in the quickest and most efficient way possible.
I have experience working in operations management, client management, coached teams and performed data analysis. I have worked at the escalation desk, monitored calls of agents and provided reports. I am a confident, assertive worker who is responsible, trustworthy and a problem solver.
Maria Cecilia Orano
I have a degree in Information Technology which makes me a valuable troubleshooting asset when providing customer service for any digital or telecommunications agencies. I am professional, have a good work ethic, and I am able to think outside of the box when it comes to resolving complex issues.
Joner P. Marte
I am a team player with a strong focus on customer service. I enjoy challenging work projects which push me to achieve greater success. I have experience as a market researcher – conducting business and political surveys. I can take inbound and outbound calls, perform data entry and lead generation.
Jamheel De Jesus
I have worked as a receptionist taking care of customer relations. With knowledge in hardware and software, I have been instrumental in handling customer’s technical concerns when working for a telecommunications provider as a Technical Support Representative. I have also worked as a data gatherer and encoder. On top of that I have a knack for finding ways to streamline and organise company operations.
Manilyn T. Noynay
I have worked as a Customer Service Representative and Market Researcher. I am computer literate, patient, can work with less supervision and take a positive approach to my work and life. I have been working for a Telco provider and received promotions during my time there.
Ann Marie Retuerto
I have a Bachelor of Elementary Education major in Special Education, and am comfortable communicating in 3 languages – including English. I have experience working as a Customer Service and Technical Support Representative. I am a determined, energetic, honest and responsible person who can work with grace under pressure.
Phoebe Jeanne Ponce
I am a highly motivated Customer Service and Customer Retention Specialist. I have been responsible to handling customer complaints, solving issues, educating clients on products and services, and building relationships with customers to retain their loyalty. I have also performed market research via outbound calls, conducting surveys to help the company I worked for gauge numbers for political campaigns.
Lulette Masellones Navarro
I have worked in Customer Service and as a Team Leader for Quality Analysts. I am friendly, hardworking, and keen to do a great job with an eye on advancement in your organisation. You’ll find me easy to work with, that I deliver work within the desired time-frames, and that I can work with minimal supervision.
I am a Customer Service Specialist with experience in the telecommunications industry and healthcare insurance companies. I have worked as a CSR for Google Wallet, Google Apps and PlayStore.
Fairy Lou Tagra
Having a Bachelor of Secondary Education major in English, I think it’s safe to say my English (both written and verbal) is excellent. I have a background in Customer Service – problem solving technical issues, handling billing complaints, upselling new products and turning customers into advocates! I have worked in the telecommunications sector, the travel and hospitality industry and the academic market. I am highly trainable and easily adapt to the dynamics of a team.
I have worked in the BPO industry covering a range of roles – Customer Support – which included chat and email support, Technical Support, sales, and as an Operations Manager for a financial account. I’m a patient, dedicated individual who understands the responsibilities of running an organisation as I even ran my own food business when I was younger.
If you need a highly trainable worker with a background in Customer Service, Technical Support and Sales – then I’m your pick. I have excellent English communication skills, am well versed in e-commerce and with a degree in Architecture am well versed in using 3D modelling software and AutoCAD.
John Robert Patricio
My areas of expertise are Customer Service, Technical Support and Sales. I have worked in the Renewable Energy, Health Insurance, Telecommunications and IT for Business industries with clientele across the globe… so you can imagine I have dealt with a whole range of personalities, cultures and ideals! I am an avid learner and enjoy a challenge which allows me to grow.
I am a Customer Service Executive who has worked mainly within the financial sector and my clients have mostly been US and UK based. I have a 1st Year College Major in BSBA Business Economics and professional training as a Call Centre Agent. I am proficient with Microsoft Applications, Social Media and E-commerce Marketing.
Maria Shermaine Salunga
My desire is to be part of a company that allows me to contribute and grow my skills. My Customer Service tasks have included taking phone calls from clients in the US with regards to billings and services. I have performed basic troubleshooting of cable TVs over the phone and even tracked the status of packages when I worked for UPS International. I am organised, have good communication skills and am a natural problem solver.
Janice Ann Hernandez Abog
I have worked as a Customer Service Rep, Technical Support Officer and Sales Specialist for a number of telecommunication and Digital companies. I have also been Business Unit Head, responsible for coordinating Program Directors and Department Heads of Universities. I have a Bachelor of Science in Hotel and Restaurant Management and a BS in Education.
Axl Rose M. Tan
I am a friendly person with natural rapport skills. With a background in nursing I have mastered the art of diffusing potential problems and taking charge of difficult situations. I have worked in Customer Care and as a Healthcare Executive. You can be sure I will work hard and put full effort into whatever tasks I am assigned.
I am an experienced Customer Service Representative who can easily adapt to changes and work environments. I am motivated, able to work to strict deadlines and proven that I can work with minimal supervision. I have worked with both US and Australian clients making inbound and outbound calls.
Raquel Estrella Rodriguez
I have extensive experience in the BPO Industry offering customer service and helping to troubleshoot issues with internet and mobile data. I have also worked in sales and been responsible for contacting leads and warming them for potential sales. I am also adept in managing correspondence and social media accounts. On top of these skills I believe my strongest attributes are my determination and resilience.
If you’re looking for a Customer Care Professional with excellent rapport skills – that’s me. I take great pride in providing a high level of customer service, identifying areas where customer care can be improved upon, and having empathy to see another person’s point of view. I can also assist in general office duties and staff training.
Makungu Miriam Idambo
I am a specialist in Customer Relationship Management. Not only do I resolve customer’s issues, I proactively find ways to increase customer loyalty. In one of my roles I successfully increased customer service levels to 95%. My key is: I’m a people person who genuinely cares about others. Welcome me into your team and I know I can achieve great things for your organisation.
Reginald Rexfer Layson
If you need someone to supply first class customer support in relation to tech – then I’m your man. I have a degree in Computer Programming and have experience as a Customer Service Representative in tech sectors via chat and email. I work well with others and am able to adopt and follow strategies within an organisation.
Rosse Anne Capua
I have a passion for providing exceptional Customer Service Support… and my commitment to never-ending improvement is just that – never ending! I have a great work ethic and have worked in a variety of industries – eCommerce through to marketing. My verbal and written communication is of a high standard, and I believe I would be a great addition to your team.
Wendy Umali Abrigonda
I am an experienced Customer Service Representative with office administration skills. I have been working in the Business Process Outsourcing industry for over 9 years and then successfully ventured out into the virtual world with an Australian client. You’ll find that I’m more than willing to learn your processes and new skills, as well as motivated to perform well in the position you hire me for.
If you’re looking for a Virtual Assistant who has strong Customer and Technical Support skills – then I can help. I have a degree in Mass Communication, and have experience with inbound calls for handling client issues in relation to use of products, technical challenges, and billing concerns. I understand the importance of building rapport with clients, team members and suppliers – and believe I would be a great asset to your organisation.
Cyrene Tara Tapan-Sicuya
I am a Customer Loyalty Specialist – working to give customers an exceptional customer service experience so they become advocates of the company I work for. I’d be honoured to have the opportunity to use my skills within your organisation and provide your customers with the same experience.
Karen Anne Franco
I have been working for a Telstra account for the last 7 years in the areas of Customer Service, Sales and Sales support. With a Bachelor of Science in Hotel and Restaurant Management as well, I have good insight into administration and communication. I am also fluent in English – both written and verbal. I would love the opportunity to work with you.
I am a Customer Service Professional with outstanding communication and rapport skills. I have worked in a range of administrative roles – always with the focus on customer support. I have been responsible for managing a team and performing project management. With a Bachelor of Science in Computer Science and Engineering I also have the technical background to assist with further support.
I have worked in the BPO Industry as a Customer Service Representative, Virtual Assistant, Data Miner and Team Leader. If you make me part of your team, you have my personal promise that I will be committed to helping your business provide excellent customer care and outstanding support.
I am a journalist by profession and was a war reporter in Mindanao during the height of the Abu Sayyaf madness. I have worked both as a broadcaster of a prestigious radio network and a print journalist for both local and international broadsheets and magazines. I also have extensive experience as a Customer Service Representative, and knowledge on business, marketing and advertising.
I have 8 years experience providing world class Customer Support. I have developed skills in sales and Technical Support and specialise in e-commerce platforms. I have worked with both Shopify and Amazon seller stores.
Cernan Ben Canoy
Being the youngest among 11 siblings, I even have nieces that are older me, and one who is of the same age! You could say that in this kind of setting, abundance of food and money would be an issue.
Growing up, I was the shy girl. I was just content seeing everybody run around and play. Probably because I was too scared to trip and fall or lose the game. I also felt that I was different. I grew up without my mom there to raise me as well as my sister who was just 6 months old when she left.
Raissa Serion-Metante is a Customer Service Representative with experience in resolving client complaints and auditing CSR’s processes with handling complaints for a Telstra (Australia) account. She has also worked in admissions for an educational facility as well as been a Medical Rep for pharmaceutical companies.
Mary Princess Fernandez
I take my career seriously and like to commit to a company where I can grow and contribute my skills. I have a background in Customer Relations – working with Telco accounts in Australia and the US. I believe in continuous improvement, motivating others to put their best efforts into projects, and being a good listener. I’d be delighted to be a part of your team.