Jennyleen Dela Cruz – Office Administration
Hello everyone! My name’s Jennyleen Dela Cruz. I’m a Filipino based in Abu Dhabi, United Arab Emirates. I’m a mother of two, a yoga enthusiast, and an advocate of self-love, gratitude and positive thinking. I would love to help businesses grow and expand, as well as give the entrepreneurs time to focus on more critical matters for their business. I can also relate to the demanding nature of our life nowadays that we may tend to forget to spend some time for ourselves and I am here to let you have the well-deserved and much needed ‘me-time’.
I have more than 12 years of solid work experience in office management and customer service. Let me walk you through my work experience from the beginning. I started working when I was still in college – yes, I was a working student. I worked as a Store Marketing Assistant for the biggest fast food chain in the Philippines, contract-based. Months before my graduation, I was already searching for jobs. I realised that having just an Associate’s Degree in Computer Secretarial and Office Administration will not land me a job easily. A friend told me about a job fair for a BPO company and off I went. I got interviewed and was hired on the spot. That’s when I started my career in the BPO industry.
Fast forward three years, I got promoted to Team Lead position after my probationary period in a particular BPO company. In a few months’ time, just when I was starting with the new position, all my papers were set and I got the approval for my visa to go to the U.A.E. Leaving the Philippines, I set off to seek opportunities abroad.
I came to the UAE in 2010. I started as a Sales Associate with H&M Abu Dhabi and have been promoted several times. From Sales Associate, I was promoted as a Store Administrator, then to Admin Supervisor and eventually became Retail Admin Manager. I was with H&M for five good years. I managed all administrative functions and administrative officers in six branches in Abu Dhabi, two in Al Ain (another emirate in the UAE) and two in Oman. I wasn’t confined in overseeing administrative processes per se, I was also in charge of coordinating HR activities such as onboarding, orientation, annual leaves, travel and ticket arrangement through the HRIS platform, and assisted in recruitment. General administrative tasks, people management, executive assistance to senior management among others were part of my duties across these stores that were under my area of responsibility.
After regrettably leaving H&M due to health reasons, I then worked for a car showroom that sells Jaguar, Ford, Lincoln and Range Rover cars in Abu Dhabi as a Front Office Admin Assistant performing duties of a receptionist and providing excellent customer service whilst accomplishing administrative tasks for the sales and management team.
My vast work experiences include a great deal of clerical and administrative duties, people management and customer service. These experiences in different industries have honed a person with a rich skillset to help you with your business. I am more than just an assistant, I am your reliable business strategic partner who will understand you and grow your business with you. I am happy to be of help.
For a copy of Jennyleen’s resume please click here.