Joan Ellorda – Versatile Virtual Assistant

With over 8 years of experience, from the BPO to the VA industry, I have acquired a wide range of skills that I apply and continuously improve over time.

My career began as a customer service representative for a US Telco account. From there, my journey progressed—I became a phone and email support agent, and then an order administrator for four exciting years, where I processed hundreds of insertion orders, especially during month-end billing. That’s when I truly developed a love for hands-on work like data entry. Since then, I have gravitated towards data entry roles, including a position at an Australian solar company where I collected lead data for homes with installed solar panels.

I started working from home in 2018 with Mega Office Supplies, an Australian family-owned business. Stepping out of my comfort zone came unexpectedly when I worked with a talented musician and sound engineer from Georgia, USA. During that time, I picked up video editing skills and managed a YouTube account, which expanded my skill set.

Having run a business myself, I know firsthand the challenges of being a one-person team. It’s never easy, and that’s why I sincerely understand the importance of my role as your virtual assistant—to handle time-consuming tasks so you can focus on what matters most in your business.

My passion for helping clients succeed is driven by determination and a commitment to thrive in the business world, aiming to make your brand one of the most recognised globally. I am confident that my broad knowledge, keen eye for detail, and organisational skills will help you achieve the goals you’ve set for your business.

I hope that our values align and that we will be a great fit for a harmonious working relationship. I have been searching for a company—or rather, a “team”—that values personality and character as much as skills. While skills can be learned and acquired, it is character that shapes success and guides us in both life and career.

I pledge my full commitment to YOU, and I am a person who values integrity and respect.

For a copy of Joan’s resume, please click here.