Odoo Support Specialist
Odoo Support Specialist
Full-time
AEST (Australian Eastern Standard Time)
We’re looking for a highly skilled Odoo Support Specialist to support our growing multi-company setup. If you love solving problems, keeping data clean, and helping teams use Odoo the right way, this role is for you.
What You’ll Do
Tier 1 Odoo Support
- Be the first point of contact for staff questions
- Troubleshoot functional issues across Accounting, Sales, Purchase & Inventory
- Escalate technical bugs to our AU Tier 2/3 partner
Accounting Support
- Bank reconciliations across multiple companies
- Review clearing accounts & categorize journal entries
- Assist with month-end close
Data Cleanup & System Management
- Merge duplicate contacts/products
- Fix data integrity issues
- Manage safe Import/Export updates
SOPs & Training
- Create clear “How-to” guides
- Build and maintain SOP libraries
- Run basic user training sessions
Skills Required
- Strong Odoo functional experience (v18 preferred)
- Solid understanding of Accounting, Sales, Purchase & Inventory modules
- Strong grasp of double-entry bookkeeping
- Confident in explaining how transactions affect the Balance Sheet & P&L
- Skilled with Odoo Import/Export tools
- Fluent English (written + verbal) — essential for documentation & training
- Detail-oriented, proactive, and safety-first with data
Why This Role Matters
You’ll be the backbone of our day-to-day Odoo operations — keeping data clean, supporting users, and ensuring our multi-company environment runs smoothly. You’ll work closely with our finance team and coordinate with our AU technical partner for escalations.
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