Duties and Responsibilities:

  • Contact prospects and customers to sell products and services. Provide information to the customers about the business products and services.
  • Making cold calls to leads and generating sales and revenue for the organization.
  • Responsible for meeting daily, weekly, monthly, or annual key performance indicators (KPIs).
  • Understand a company’s products and services and their advantages and disadvantages. In that way, quick resolution can be provided to the customer’s concern/s and questions and overcome potential roadblocks in the sales cycle.
  • Flexible to assist inbound calls. Must possess communication skills that make it easy to transition between outbound and inbound calls.
  • Dealing with customer communications: via phone, email, etc.