Kchluoew Van Alaton – Technical Support Representative

Hi! I’m Kchluoew Van Alaton. You might wonder how to pronounce “Kchluoew”, it is just simple “Chloe”. My Aunt gave me that name and according to her, it was derived from the name of a Polish Poet. Kwing is my nick name but you can still call me “Chloe”.

I was born in the Island Garden City of Samal. It is a small island located 15 minutes away (by boat) from Davao. I now live in Davao City which is the largest city in our country.

I grew up without a father. When my mother was pregnant with me, my father denied me as his daughter. But life must go on for my mother. She loved me so much and she decided not to abort me. I grew up with my aunt. My mother found another guy and had their own family. The reason why I stayed with my aunt is because my grandmother doesn’t want me to live with my mum and she doesn’t trust my stepfather either.

I’m so happy that they raised me well. I already have everything; I have my aunts, uncles and grandparents who love me but I still have the feeling of emptiness and loneliness. I really don’t know why. I came to the point that I hated December. It is my birth month but it’s always just an ordinary month for me; no celebration at all. I don’t like Christmas and New Year too because this should be the day of having a family gatherings, spreading of love and full of happiness but then again I still have the feeling of emptiness and loneliness and I always find myself crying in a dark room. Later on, I realised that I am longing for my father. I’m longing for a complete family. I always felt jealous when I saw a complete and happy family.

I graduated at the University of Southeastern Philippines with a degree of Bachelor of Science in Information Technology. My first job was SEO in HP Outsourcing Inc. and I stayed there for 6 months. My task was to post a small article in any social media sites with regards to a business and put the link of their website. My second job was in Synnex Concentrix, it is a call center company and we handled Linksys-Belkin account. I worked there as a technical and customer service representative. We also had sales and luckily I always met my target even if I don’t like sales. I worked there for 3 years from 2013-2016. My third job was in VXI Global Holdings. We handled Worldpay, which is a credit card processing company. I worked there as a technical and customer service representative. We were not just taking in calls, we were also doing admin tasks for the Merchants.

Even if I already have work and many friends, I can still feel the emptiness and loneliness in me. I already saw my father and when he saw me, it was like he saw an ordinary stranger. I didn’t introduce myself to him because I was afraid that he would not acknowledge me and I didn’t want to be embarrassed because of that.

I met my husband at Synnex Concentrix. I got pregnant in 2014 and gave birth to my first son in February 2015. I really thought that my own family would complete the emptiness in me but it didn’t. I still have those times that I cried alone. Still life must go on for me and I have to be strong for my family.

One day a stranger sent me a message in Facebook. I didn’t reply to it until she introduced herself as my sister from my father’s side. I really didn’t know how to react. I really waited for this moment to happen and to be acknowledged by my father. So we exchanged messages. I’m glad that she accepted me as her sister and she said she loves me. I was so happy when I heard it. So she arranged a date so that I will have a time with my father alone.

My father and I met in a beautiful place here in Davao City. I confronted him asking why he denied me as his daughter before and I cried a lot. He explained everything to me, asked for forgiveness and I forgave him.

My family suddenly became bigger because I have 4 siblings from my father’s side and 4 siblings from my mother’s side plus my extended family. The emptiness and loneliness that I felt for so long was gone. I no longer hate December too. I felt content in life. (Teary eyed while typing this…)

I just gave birth to my second child and I am currently on maternity leave. I am planning to resign in VXI Global Holdings and will work at home because I want to be beside my baby even if I am working.

I have 6 years of experience in BPO as a technical and customer service representative. I love my job but I have to work at home.

I’m a hard working person, I always do my best to be on top, and I am also a team player. I can work with less supervision. I am fast learner and I can handle any clerical works.

For a copy of Kchluoew’s resume please click here.