Kwin Santonil – Administrative Assistant, Tutor

kwin-santonil-vaKwin Patrixia Santonil – a stay-at-home mom and competent admin assistant that has a heart for business.

Hello! I’m Kwin, read as queen but in a different spelling. My name came from my dad’s name but in a different jumbled up letters. I started my online full time career when my son was about 3 months old.

Having experiences in different aspects of industries made me boost up my experiences in handling different kinds of people. I always thought that I would end up behind the counter of a restaurant or a café because my hobby was cooking and I wanted to pursue that passion before. But in time, I realized that I have a gift in following orders and being able to do a job quickly and efficiently in a limited amount of time. Also having the heart to create a small business for it to become a company.

Working at the young age of 18 years old, I became a product quality controller at a 3-star Hotel. I love gaining control and being able to witness managing a quality product that was produced by my team was exciting. After being a PQC, I became a part-time online English tutor for Japanese and Chinese students. This job taught me that I am resilient and patient when it comes to students and clients. Being able to impart knowledge and control to another person is stimulating.

Business wise, I own an online business that is running for almost 4 years. I do the sales, manage stocks, post online and also dropship the products. This made me independent in learning the ups and downs of business ventures. I also have a certificate in Social Media Management.

In addition, I am now dealing with healthcare. Crazy mix of experiences, right? But each and every experience has gained me knowledge of what will happen next. Having to work in an online healthcare facility upskilled me in handling Chat Support, Triaging in inbound and outbound calling, payment management, Payrolls, Medical Billing and medical documentations, customer service support and others. Doctors say I am keen on doing things orderly, efficiently and even rapidly.

kwin-santonil-vaI am also skilled at the following apps:

  • Many chat
  • Facebook business suite
  • Instagram management
  • Adobe Photoshop
  • Google Drive
  • Google Calendar
  • Google Spreadsheets
  • Zoom
  • Skype
  • Viber
  • Shopify

Being a Virtual Assistant opened new doors and experience for me, to become a whole person. It has given me skills that I have never taught I am capable of and would reach each and every goal or task laid before me.

For a copy of Kwin’s resume please click here.