Lilibeth De Luna – Virtual Assistant, Inside Sales Associate

Hi, my name is Lilibeth De Luna, but you can call me Lily. I’m 33 years old and a solo parent to two amazing kids. I graduated with a Bachelor’s Degree in Elementary Education and got my teaching license in 2016. You might wonder why I didn’t become a teacher. Well, I needed to support my family (my kids and my parents).

I believe learning is a continuous process. I’m always eager to learn new things, which has helped me grow as a freelancer. Recently, I completed an online course in Social Media Management, and I really enjoyed it. I’ve been working as a freelancer for about four years now, and during that time, I’ve picked up various skills. I’ve worked as a virtual assistant, helping coaches, real estate investors, and professionals with tasks like organising emails, managing calendars, and making sure meetings run smoothly. I’ve also worked in customer support for telecommunications companies, handling client inquiries and making sure everything was in order.

Besides that, I have experience in cold calling, especially in real estate, where I helped investors find leads and manage their clients. I’ve used tools like Follow Up Boss, and while I’ve only worked with it for a couple of months, I’m excited to keep learning more about it.

What sets me apart is that I don’t just want to focus on admin work or phone calls—I want to offer more to my future clients. That’s why I’ve been learning graphic design and video editing. I believe that these skills can really help a business grow in today’s digital world. My goal is to provide a range of services to my clients, so we can grow together, both in business and professionally.

Also, I’m a hardworking person who loves learning and taking on new challenges. Whether it’s learning a new system, a new skill, or finding better ways to support my clients, I’m always looking for ways to improve. I’m excited about the future and what more I can bring as I continue this journey. Apart from learning and upskilling I also love to crochet during my free time. And most of my bags are all handmade now lol and sometimes I am selling my products too. Thank you for taking the time to get to know me!

For a copy of Lilibeth’s resume, please click here.