Sheadenil Silvela – Executive Assistant

Sheadenil-Silvela-vaI am a Graduate of Business Administration Major in Operations Management at STI College – Cebu. I am really proud of being able to finish my studies despite being a full-time call center employee.

I love cooking, watching movie series, and playing the guitar. Well, I am a huge fan of The Beatles. I love to travel but haven’t been anywhere abroad yet. Before the pandemic started, my fiance and I planned to get married but that never happened because of the restrictions the pandemic caused.

I started working when I was 17 years old as a cashier in a Gasoline Station in our province. After 6 months, I started working in a “fly by night” call center as an appointment setter. I became really interested in the BPO Industry since I can earn a decent amount of money as long as I perform well. I left home and became independent when I turned 18 years old.

In 2010, a big player in the call center industry went to our province to provincially hire people for their technical accounts. Luckily, I was chosen and started working in Cebu City. I went from one call center to another. Adding up the total number of years, I worked my way up in becoming a Team Leader in 24.7 ai where we provide technical support to customers as well.

Sheadenil-Silvela-vaIn 2019, I decided to go back home and started Freelancing. I was employed with Outsourced Doers as a Virtual Assistant and later on became a Team Leader as well. We mainly support Female Entrepreneurs from Australia, United Kingdom, and the United States. When I was still a VA, I gained experience and nearly mastered the following skills:

  • Funnel Creation
  • Email Marketing Automation
  • Website Creation
  • Website Design
  • Graphic Designing
  • Video Editing
  • Social Media Management
  • Email Management
  • Calendar Management
  • Database Management
  • Project Management

I know these seem to be a lot but that’s why I was one of the VAs who got recognition because of these skills I earned.

I am flexible, eager to learn, open to change, patient, and able to adjust easily with people.

For a copy of Sheadenil’s resume please click here.