Microsoft Outlook

I am a Paralegal with experience in a wide range of administrative tasks. I can perform research, appointment setting, HR duties, copy writing and general admin duties. I have a Bachelor of Science Major in Marketing Management as well as Juris Doctor – College of Law.

I am a professional Healthcare Virtual Assistant and Administrative Assistant. I have performed a wide variety of tasks over my career from the healthcare angle (chart management, scheduling appointments, medical record management) through to administrative duties (email management, organisation and planning, customer service), through to team leading (setting goals, overseeing day-to-day operations, motivating team members) and paraplanning (annual financial statement processing, processing compliance, maintaining files).

If you need someone to perform a variety of admin tasks, then I can help. From scheduling meetings and diary management, through to producing minutes, writing reports and data entry. I am professional, organised, positive and confident.

While I have a Bachelor of Science in Electrical Engineering, I have performed day to day administrative tasks for large corporations. I have supervised teams, monitored budgets for operations, and been responsible for generation of reports necessary for compliance. In my role as a Safety Officer I formulated and implements workplace health policies and procedures. I am also proficient in MS Apps as well as Autocad.

I am a team player with a strong focus on customer service. I enjoy challenging work projects which push me to achieve greater success. I have experience as a market researcher – conducting business and political surveys. I can take inbound and outbound calls, perform data entry and lead generation.

I am an experienced Writer and Proofreader. My styles include expository, persuasive, descriptive and narrative. I have written for and proofread academic research papers, magazines, medical records, gaming and been involved with creating digital content. I have skills in a wide range of software including project management platforms, WordPress, basic graphic software and MS applications.

If you’re looking for a Customer Care Professional with excellent rapport skills – that’s me. I take great pride in providing a high level of customer service, identifying areas where customer care can be improved upon, and having empathy to see another person’s point of view. I can also assist in general office duties and staff training.