Frequently Asked Questions
Here are some of the most frequently asked questions we get at VAT – from the best ways to communicate with your Virtual Assistant through to what type of tasks they can perform to benefit your organisation most.
Our recruitment process includes an initial application, skills assessment, and interview to ensure a good fit for our clients. Once qualified, you’ll be added to our VA pool, where we match you with potential clients based on your skills and expertise.
The timeline varies depending on your skills, experience, and client demand. Some Virtual Assistants get matched quickly, while others may take a few weeks. To improve your chances, we recommend enhancing your skills through our FREEmium and paid webinars and staying active in our VA pool.
Yes! Many clients are open to hiring beginners, especially those who show strong communication skills, reliability, and a willingness to learn. Attending our FREEmium training sessions can help you build a strong foundation and boost your confidence when applying for roles.
We offer FREEmium webinars for beginners covering essential VA tasks, as well as paid training programs for those who want to specialize in high-demand services like social media management, bookkeeping, and project management. Our goal is to help you develop the skills needed to succeed in the VA industry.
No, Virtual Assistants are expected to have their own computer/laptop, headset, and a stable internet connection. Some clients may provide equipment allowances, but this depends on the client and the nature of the job.
We recommend a minimum of 10 Mbps download speed and 5 Mbps upload speed for smooth work operations. If your role involves video editing or customer service calls, you may need a faster and more stable connection.
Highlight your relevant skills, tools you’re proficient in, and any training you’ve completed. If you’re new, focus on transferable skills from previous experiences. Attending Virtual Assistant Team’s FREEmium and paid webinars will also give you valuable credentials to showcase in your resume.
Virtual Assistants work remotely with fixed hours, based on the client’s preferred schedule. Communication is primarily done through email, chat, or video calls, so it’s important to stay organized, responsive, and available during your designated working hours. Maintaining a quiet workspace, a reliable internet connection, and strong time management skills will help ensure smooth and efficient work operations.
Research the role thoroughly, practice common interview questions, and prepare thoughtful questions to ask the client. Confidently showcase your skills and experience to make a strong impression. Virtual Assistant Team offers a FREEmium webinar on Successful VA Interviews, providing expert tips to help you stand out and increase your chances of getting hired.
Creating a strong LinkedIn profile, building an online portfolio, and actively engaging in VA communities can significantly enhance your visibility and attract potential clients. Joining the Virtual Assistant Team applicant pool further increases your chances of getting matched with the right opportunities. Through our FREEmium and paid webinars, we provide expert guidance on becoming a Reliable VA—one that clients value and trust—helping you establish a successful and long-term career in the industry.