VA Test

When I first became a Virtual Assistant, I was initially trained for SEO related tasks and customer service. Over time my roles have changed as I have gained more experience, running successful campaigns for social media and Ebay. I have led teams and also worked individually with clients maintaining their busy schedules and updating their website content.

I began working as a Tele Sales Executive and became one of the Top 5 Executives. I always believed in delivering Quality Sales and was granted awards for my performance. I have worked in processes like Telecom Sales (sold contractual cell phones), Lead Generation, Inbound Customer Service, Upselling, Upgrades, and conducted surveys over the phone.

I have been in the BPO industry for 14 years and find it an interesting and mentally stimulating career. I have learned a lot about people and their patterns of behaviour and thought processes. I’ve had the pleasure of interacting with people from around the world and have worked in sales, supplied customer service, and worked in the ‘back office’.