We are seeking a General Virtual Assistant to support the company by managing customer communication, lead generation, operational processes, financial administration, and content management. This role is ideal for someone who thrives in a dynamic environment, enjoys multitasking, and can balance both customer-facing and back-office responsibilities.
Key Responsibilities
Customer Communication & Sales
- Engage with agents, property owners, and customers to promote the client’s platform.
- Conduct product walkthroughs and explain features to new users.
- Follow up with customers to ensure a smooth onboarding and account setup.
Marketing & Lead Generation
- Generate leads through digital marketing campaigns and outreach.
- Create promotional materials and marketing collateral.
- Manage social media content creation, posting, and engagement.
- Format newsletters and email templates for customer communication.
Operations
- Post property listings on our website and third-party platforms.
- Perform verification and compliance checks for agents and partners.
- Repurpose content for multiple channels to maximise reach.
Finance
- Generate and manage invoices.
- Handle payment reconciliation and ledger management.
- Support financial record-keeping and reporting.
Administration
- Respond to general inquiries and provide customer support.
- Schedule meetings and coordinate with internal/external stakeholders.
- Collect, organise, and enter data into systems
