Are you a detail-oriented multi-tasker with a passion for organization and customer service? We are looking for a General Virtual Assistant to join us!

Responsibilities:

• Update operations manual to ensure efficiency and accuracy.
• Answer incoming calls with professionalism and a friendly demeanor.
• Manage appointments, including scheduling and changes.
• Design eye-catching banners and sandwich signs to enhance – brand presence.
• Generate reports on payments, new patient intake, and appointment attendance.
• Proactively reach out to patients who have cancelled or missed appointments.
• Maintain our online presence by updating Google and Facebook regularly.
• Keep diary organized and up-to-date to optimize scheduling.
• Send appointment reminders to patient.
• Coordinate with new patients referred by their GPs to schedule appointments.
• Assist with marketing efforts by drafting emails to GPs and designing marketing materials.
• Manage Shopify platform by updating inventory and processing orders.
• Create and maintain training manuals for staff members.
• Solicit and manage Google reviews on a weekly basis.
• Support recruitment efforts by advertising roles and tracking candidates.
• Promote sales and services through various channels.
• Undertake other administrative tasks as needed.