Brandon Gutierrez – Quality Assurance Analyst

I am Brandon Gutierrez, but you can call me Donnie.

Jack of all trades but a master of none. That’s what most people call me, at least from the people I know. But it’s easier said than done.

I was born and raised in the heart of Metro Manila, Philippines. My father died when I was 5 and so I grew up without a father figure. Being the eldest amongst 3, I stood up as a father at an early age. I learned that not only do I have to work hard but I also have to always make way for my siblings before me. When my siblings graduated from college, my independence started.

I am a product of Google and Youtube “academy” in the sense that I am self-taught and learned a lot from these platforms. I believe in education but my mantra lead me to learn things that are not in a textbook. I learned outside. I started to become street smart and master the skill of thinking fast and out of the box. Everything I see is an opportunity to grow.

I started working for myself and acquired minimum wage jobs that led me to be aware of how to make money and expose myself in the battlefield. I learned that there are ways to earn more and started to work smart. Since then, I always think of ways on how I can increase my profit and savings by learning to adapt to various situations. Then I started to become a call center agent.

I am not good in speaking the English language but again, I always think of ways on how to improve. I studied. I researched. I ask questions. More importantly, I listened. Over 5 years, I have gained confidence in conversing in English. I have undergone extensive trainings in the outsourcing industry that eventually helped me climb up the ladder.

In over a decade of working in the BPO industry, I gained enough exposure to Learning and Development, Organisational Development, Instructional System Design, Management, and other support functions. I like working with startup companies and helping them grow. I am keen to details while beating the deadlines. I work smart than work hard. I think outside the box and consider every experience, experience.

I shifted to being a home-based professional last year. I am loving the time with my family. I love the comfort of working from home. I have experienced working with an events company that invites executives in their respective fields to join webinars and regional events. I have learned various work from home tasks such as marketing, email and project management, calendar management, SEO, Lead Generation, and administrative tasks. Because of these tasks, it gave me a wide familiarity with different tools such as, GSuite, Canva, Zendesk, Ringcentral, Powtoon, Salesforce, Front, Adobe Franchise, and other free online applications that are essential for my role.

When I am not at work, I usually spend time doing DIY stuff, playing console games, and watching movies. My free time is important to me because it helps me maintain my sanity to live a normal life. There is no easy job that’s why I make sure to beat the deadlines and execute my function as an individual contributor effectively and have a balance.

I am looking forward to working for a company that I can grow with and share my skill set. I am hoping that this story can touch the minds of the readers and consider me to be part of any organisation that can best fit my knowledge and exposure. Thank you!

For a copy of Brandon’s resume please click here.