Training

Alyssa has over 10 years in the BPO industry, they transitioned from Technical Support/Customer Service roles to becoming a Training Officer. She takes pride in handling irate customers and challenging situations with empathy and high-quality service.

Zion Kristoffer Isobal is an experienced Customer Service, Human Resource Associate, and Real Estate Virtual Assistant with a degree in Psychology.

I am a fully immersed corporate geek. I’ve been hustling it for the past 10 years with major experience in Learning and Development bolstered by strong groundworks on Training and Curriculum Development. I also have experience with Digital Marketing, Engagement and Partnership Management.

I am an experienced Finance Officer – working with payroll, bookkeeping, and all of the reporting responsibilities associated with that role. I have also been involved with Human Resources and worked as an Executive Assistant to a head of department in a University. I’ve been involved in Sales and hold a Bachelor of Science in Business Administration Major in Financial Management.

I am your ultimate Admin VA. Not only do I possess the skills associated with office administration, I am a born problem solver and have flawless communication skills both verbal and written. I am calm in high stress situations, and have leadership abilities that help me to ensure the fluid running of processes, meetings, communication and large projects.

If you’re looking for a Customer Care Professional with excellent rapport skills – that’s me. I take great pride in providing a high level of customer service, identifying areas where customer care can be improved upon, and having empathy to see another person’s point of view. I can also assist in general office duties and staff training.

If there is one reason for all the motivation to move further and beyond, that would be my family. As an only child raised by hardworking parents, I grew with the understanding that life is about focusing on what really matters. Living a simple life in the province, my parents showed me that investing in oneself is essential rather than acquiring worldly possessions.