Carla Mae Pontillas

I am a seasoned Customer Care Professional who has dealt with customers over the phone, helping them with their inquiries, as well as upselling and cross-selling products and services. I have worked with a global customer base – with the largest demographics being in the US, UK and Canada. I have also worked as a Sales Supervisor and Team Leader, ensuring sales teams reach their designated targets. Oh! And I have a typing speed of 51 wpm.