Jorace Gonzales Moriño – CSR, Travel Specialist and Teacher

Hi! My name is Jorace.jorace-gonzales-morino-profile

I took up Bachelor of Arts major in English. I am fond of reading books, watching TV series and surfing the internet. I have clear communication skills be it via phone, chat or email.

I have worked in the Business Processing Outsourcing industry for several years both as a Customer Service Representative and as a Sales Representative. These years of experience in the BPO world really helped me a lot in honing my skills and provided me with a platform to acquire new knowledge.

I would say that it enhanced my ability to work around a problem and provide solutions for it. Handling complaints and concerns of not jorace-gonzales-morino-work-stationjust one but several customers helped me to be more patient and understanding even in the most impossible situations.

I also have basic knowledge in document preparation, maintaining files and record keeping.

I may be new to the freelancing world and I know that there are a lot of things that I need to learn and improve on, but I know that my determination and positive attitude would be my key to be successful in this field. I hope and pray for that one person that will give me a chance so that I could prove my worth.

For a copy of Jorace’s resume please click here.