Pamela Hermanoche – Customer Support Expert

I believe in the saying “when the going gets tough the tough gets going”.

We are seven children in the family and I’m the only girl. As the typical family with a lot of mouths to feed, I can say that our finances are just enough to cater for our day-to-day needs. Even though I’m the third child, I have always known in my heart that it is my duty to help and support my family.

I took numerous part time jobs just to continue and support myself in college. I worked as a technician in an electronics company. Even though I know that I did well in my job, deep down inside, I knew that there was something missing. I wanted to explore and meet new people, connect to their story and build a lasting relationship. Then one of my friends introduced me to the world of BPO.

With my determination and passion, I took a bus going to the big city. I passed the interview and got the job. That was the first time I had a monthly salary that was more than what I needed. I realised that as long as you help yourself grow and you aim high, there is nothing that could stop you from becoming what you’ve always wanted to be.

I kept on going, learned new skills, and took a lot of online trainings as a Virtual Assistant. Whenever I’m at my desk working, I still cannot believe that I am where I am now. I have the job that I used to only dream of.

From the little skinny girl who used to sell candies and vegetables on the sidewalk, to a corporate mum who works and manages everything in the comfort of my home. I can confidently say that as long as you have a dream and you keep going for it, there is nothing you can’t achieve.

Right now, I like sharing my knowledge with others. I like helping them and seeing them grow because I know how it feels to wish for someone who can guide and help you reach your dreams.

Hope you got to know what kind of person I am based on my story. How about yours? I want to know you more.

For a copy of Pamela’s resume please click here.