I believe that customer service is providing excellent customer experience through good communication, understanding the root cause and setting rapport, mastering the product, providing quality resolutions, going the extra mile and offering additional assistance.
I am a Paralegal with experience in a wide range of administrative tasks. I can perform research, appointment setting, HR duties, copy writing and general admin duties. I have a Bachelor of Science Major in Marketing Management as well as Juris Doctor – College of Law.
I am a Lead Generation Specialist with on-the-job knowledge of Digital Marketing and Search Engine Optimisation. On top of that I have above average technical skills after commencing studies in Information Technology. I am a fast-learner and have an eye for detail. I am also very eager to learn new skills and develop them to better support you as my potential employer.