Jessa Mae Catimpo – CSR and Social Media Manager

Jessa Mae Catimpo CSR“Love the world as your own self; then you can truly care for all things.”
Lao Tzu

It’s my pleasure to introduce myself – I’m Jessa born and raised in the Philippines. I spent my grade school days in a Christian School and graduated secondary level in a public school. I took a Bachelor of Computer Science in Asian Institute of Computer Studies.

I was raised by my grandparents… but actually, they’re not my real grannies. I was adopted, but they give me love and attention just like I’m their real granddaughter.

When I reached my 18th year, I decided to take on a part-time job. My first job was a Cashier in a gasoline station. But it was short-lived as my grandma told me to stop because the smell of the diesel was not good for my health. We are not that well off, but my grandparents never failed to give me what I needed, right from day one. The reason I wanted a job was because I didn’t really want my grandparents worrying about financing my studies. But I resigned from the gasoline station and was hired as a cashier in a well known Fastfood chain in the Philippines. After 4 months, my contract ended so I applied once again as a cashier in a mall.

One night, I got to thinking, “Do I want to be a cashier for the rest of my life?” Being a contractual worker in the Philippines is not the best position to be in. You can’t extend your contract, even if you’re doing your best, and you certainly can’t expect a raise. I was disappointed as the pay wasn’t that high and I couldn’t be sure about my future.

On one of my days off, I received a call with an invitation for an interview with a BPO company. My English at that time was at beginner level. I was in the final interview, and very nervous. I remember answering with a trembling voice to the question “How do you see yourself 5 years from now?” … “I am on that chair, asking the same question with an applicant wanting the same position as what I am applying for now.” And she told me right there and then: “You’re hired!”

I stayed with the BPO company for 3 and a half years as a Customer Service Representative. I received formal training and gained a lot of friends. I was also able to finance my studies and transferred to a well-known university.

But that’s when the girl with the strong attitude collapsed…

My grandfather died due to cardiac arrest. I was in the office when my grandma called saying my grandpa had passed away. I broke down on my phone, rushed to my Team Leader and asked for early leave. I went home as quickly as I could. That afternoon, I saw my grandpa on his white bed. I was crying my lungs out. I didn’t know what to do, but I did know I needed to be strong.

I’m sure you’ve heard the saying: when someone leaves, another one will come. I fell pregnant and gave birth to a beautiful baby girl. And now, she’s my everything. I gave up my last semester in school and my corporate job so I could be a full-time mother to her. Now, I am learning skills so I can be an outstanding Virtual Assistant.

My strengths are my attitude: that I like to take on challenges with the belief that I CAN do it. My way of thinking is that I can take both success and failure in a balanced manner. I don’t like to say weakness; I like to say scope for improvement. I believe in myself and my hard work and I want perfection in everything.

My short term goal is that I want a platform where I can grow my career along with the organisation. My long term goal is I want to be one of the reasons for the success of your business and I want to see your business as a benchmark for others.

My ethic is “I never neglect an opportunity for my improvement.”

That’s my story… what about yours?

For a copy of Jessa’s resume please click here.