Marie John Arquiza
Marie is an experienced Customer Service Representative specialising in chat and email support, handling customer inquiries, complaints, and troubleshooting for various accounts.
Mary Grace Banares
Mary has over 10 years of experience in customer service and property management, specialising in bookings, guest communications, and administrative tasks for rentals.
Lie-Anne Mondreza
Lie joined a BPO company in Davao and later worked as a customer service representative. She enjoys working with genuine people and finding a fulfilling career.
Rogelyn Mae Tanaquin
Rogelyn is an experienced Virtual Assistant with a background in sales, customer service, and technical support. She excels in communication, organisation, and process improvement.
Jane Irish Certeza
Jane, a BS in Information Technology graduate, brings a versatile skill set in programming, networking, multimedia, leadership, and customer service, with experience in social media management.
Jan Louie Uy Trinidad
Jan has gained experience in customer service, order management, and e-commerce platforms like Amazon, eBay, and Walmart, while also utilising his web development skills to adapt to new technologies.
Jessica Palada
Jessica has been a Customer Service Representative for 9 years now. She has holistic knowledge in providing world-class customer service, appointment setting, email management, technical support, logistics handling, and sales pitching.
Ayessa Mae Tolentino – Balondo
Ayessa is skilled in collaborating with colleagues, managing teams, and handling difficult situations calmly. She is proficient in Microsoft Applications, Google Apps, Zoom, and CRM tools.
Anita P. Millares
Anita is exploring opportunities in the virtual assistant (VA) industry. By conducting research and attending relevant webinars, she aims to continue her professional development and expand her skill set beyond the BPO sector.
Alyssa Louise Vergara
Alyssa has over 10 years in the BPO industry, they transitioned from Technical Support/Customer Service roles to becoming a Training Officer. She takes pride in handling irate customers and challenging situations with empathy and high-quality service.