Gorgias

Hannah, a Lead Generation and Customer Service Specialist, excels in prospecting, CRM management, appointment setting, and handling customer inquiries.

Angelica, a Virtual Assistant, excels in order processing, customer support, account management, and resolving pricing, tracking, and shipping inquiries.

Rudilyn has 15+ years of expertise in customer service and appointment setting, excelling in handling inquiries, retention, and exceeding productivity goals.

Vanessa combines expertise in eCommerce, virtual assistance, and customer service, driving sales, optimising workflows, and enhancing client satisfaction

Jose transitioned to working as a Virtual Assistant, starting as an E-commerce Specialist and advancing to a Digital Operations Specialist. He values the flexibility of remote work to balance his professional aspirations with his family's well-being.

Jayson is a highly talented, detail-oriented professional with over seven years of experience providing exceptional customer service and technical support in fast-paced BPO environments.

Dannisse has been a Virtual Assistant for three years. She handles customer inquiries, order processing, online shop management, and even Shopify product uploads.

Julie has worked in eCommerce as an Email Customer Support for over four years, and gained skills such as drop shipping, order management, and team management.

I am a nurse by profession, but I have been in the business of Customer Relations and E-commerce. I am knowledgeable with Google Suite, Gorgias, Aircall, Freshdesk, Freshcaller, Shopify, Business for Facebook, 17Track, and Live Chat, Slack and Bitrix.