Technical Support

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Ana Jane M. Gonzales

Ana Jane M. Gonzales - Customer Service Good day! I’m Ana Jane Gonzales, and I prefer to be called AJ. I’m 38, a full-time wife and a mother of three. Well, make that 7 since I have 4 furbabies too. I have over a year of experience as a General Virtual Assistant from December 2017 to January 2019. I [...]


Herold D. Navales

Herold Navales - CSR and Quality Analyst Hi my name is Herold Navales. I'm from the City of smiles, Bacolod from the province of Negros Occidental Philippines. I'm currently working as a Quality Analyst at a Health Insurance company. I am trained to handle Emails, Reports, meeting with the clients, Team Leads and agents. These helped me to enhance [...]


Emma Fe E. Royo

Emma Fe Royo - TSR and ESL Teacher Hi! I am Emma Fe Royo. I am the youngest among eight children. I have very hardworking parents that raised us with so much to learn from life and to be grateful for what we have and be happy for what others may have. I am the only one in the [...]


Rose Ann Servino

Rose Ann Servino - Project Coordinator Hi there! My name is Ann and let me share my story with you. As soon as I graduated from college, I started working as a customer service agent where I’ve gained experience in customer support, met new people and helped improve my communication skills. I eventually pursued joining an IT support team [...]


William Luzon

William Luzon - CSR and Sales I never thought I could rock a life working as a Virtual Assistant until I was given the chance. I started working in the Call Center industry in 2012. From being a Customer Service agent, Sales representative to a Technical Support role. But all of them did not suffice my needs of being [...]


Ranilo Vince G. Figuerres

Ranilo Vince Figuerres - eCommerce and Administrative Assistant Hello! My name is Ranilo Vince Figuerres. I can be your all-round freelancer because of my previous experiences. I started working in the call center industry as a Customer Service and Technical Support Specialist where I was also given a chance to become a Level 2 Tech Support Member for the [...]


Angelica Gomez

Angelica Gomez - Sales, Social Media and Executive Assistance Hi! My name is Angelica but you can call me Ann. I am a proud mother of 2 girls. They are both in elementary and doing so well. I took up Bachelor of Science in Nursing when I was in college because providing help and care to those who are [...]


Arvin T. Prudenciado

Arvin Prudenciado - Social Media Management and E-Commerce Hello, Vin here from Cebu City, and this is my story (well, some parts of it). Growing up, I thought that there was just a linear path one’s road could travel. I thought that a vivid vision of oneself can be attained just because someone predestined you to be such. Graduate [...]


Deland S. Abalos

Deland Abalos - Customer Service Representative My name is Deland S. Abalos. I am 33 years old. I am a family man with 2 kids from La Carlota City, Negros Occidental, Philippines. I used to be a musician and a singer. I played at local bars at night for 5 days a week. However, I became a father at [...]


Marylou Sotelo Olsen

 Marylou Sotelo Olsen - CSR and Help Desk Hi! My name is Marylou Olsen and I preferred to be called Mary. I'm a working mum and a mother of three daughters. I graduated with a degree in Business Administration Major in Management. I love volleyball - not to mention I was a volleyball player during my high school days. [...]