I have been successfully working as a Virtual Assistant for the past 3 years. During my work experience I have supplied exceptional customer service, data entry and lead mining, worked as a legal admin assistant, performed calendar management, taken care of social media and marketing, supplied technical support, and even transcribed! I have an Associate degree in Computer Technology Major in Multimedia Technology.
I am an experienced Customer Service Expert who can assist clients through live chat, email and phone. I have experience with Zendesk, Salesforce, Shopify and Zoho. I can assist with sales support through upselling, administrative support, and handle billing inquiries and concerns. I have a Bachelor of Science in Entrepreneurial Management and can work comfortable in a fast paced environment.
I am a responsible, highly motivated, goal oriented Virtual Assistant. When I say my skill set is all over the map – I mean that literally! I have worked in customer support, technical support, customer retention, operations, liaison to auditors, team leader, quality analysis, social media management, business development and general office administration.
I have a Bachelor’s Degree in Social Sciences (Accounting and Economics) as well as a Masters Degree in Information Technology. With knowledge in a wide variety of computer programs, general administration, email and social media marketing as well as customer service… I’m an ideal all-rounder for your team.
I am a Customer Service Executive who has worked mainly within the financial sector and my clients have mostly been US and UK based. I have a 1st Year College Major in BSBA Business Economics and professional training as a Call Centre Agent. I am proficient with Microsoft Applications, Social Media and E-commerce Marketing.
Social Media Marketing is my passion and I have a wide range of skills in B2B marketing and lead generation. I have skills in customer service, data mining and research, email management, MS Office, Salesforce, and can perform basic graph work in Canva and Adobe Photoshop. You’ll find I have good communication skills and am organised with good planning skills.
I am an experienced Executive Virtual Assistant who has performed a wide variety of roles – from Customer Relations and General Administration right through to Payroll Officer. I co-founded the Wake Up Club when I was a teenager – a nonprofit to raise awareness of human rights violations and equality. So I understand, first-hand, the dynamics of running an organisation and the various roles needed.
