Overview
Marilyn David – CSR and Online Arbitrage Specialist
MY TRAININGS AND SKILLS
I have attended several Virtual Assistant trainings, particularly with Amazon. I used to work as an Online Arbitrage Specialist where I sourced profitable products to be sold on Amazon using the software Tactical Arbitrage, Jungle Scout, and OA Xray. I am experienced in using the Price Checker and The Wholesale Formula (TWF) for product analysis, the Gmass for bulk sending of messages to suppliers. I can navigate the Amazon Seller Central for responding to buyer’s messages, feedback and reviews, daily monitoring of product inventory, and listing of products using the Flat File of Amazon.
I performed data research for a client who challenged me to complete the task within 24 hours – challenge accepted and I am happy that I was able to do it.
My very first work being a Virtual Assistant was as a Chat Support Agent/Staff for a US mobile unlocking company. It was short lived but I learned a lot. We used Tawk.to, a software used for responding to client’s inquiries with regards to their subscriptions and technical issues that they have.
ABOUT ME?
I am a graduate of Bachelor of Science in Business Administration, major in Business Management. I juggled between my studies and work (service crew at a fast food chain) during my college years. I had to do this so I could support my studies. I am the eldest among 5 and I belong to a poor family. My goal back then was to finish my studies, and then work to send my siblings to school so they can help me as well.
After college, I was lucky to have my very first office work, which I thought would take me to forever since I stayed with them for 18 years. I started as an office staff member, became a Supervisor then ended up as an Administrative Officer.
Wondering why I left? It was actually a hard decision that I had to make during that time. I am forever grateful to this company. All my life, I kept myself focused at work, gave up much time and effort, made my own family (husband and children) my second priority just to earn more. I thought that giving my children what they wanted and more would make them happy, but I was wrong. My children are more comfortable being with their dad and I felt like a stranger. So, it was time to sacrifice my work and be a mother to them by giving them my time, my attention and care.
How about my financials? I am used to making myself busy with work. I want to help my husband with our financial needs without sacrificing quality time for my children so I searched the internet on how to work at home. I learned about being a Virtual Assistant, joined every VA group in Facebook, registered for webinars and paid trainings.
WHAT NOW?
I am not an expert, I am a newbie, I’ve just had a few VA experiences and being an office worker for 18 years on a corporate world is nothing when it comes to being a Virtual Assistant – but I have been through much hardships, through ups and downs and it will never STOP me from achieving my goals. I am willing to go back and start over and to join trainings to enhance my skills further. 🙂
For a copy of Marilyn’s resume please click here.
Skills
4GW Administrative Assistant Amazon Seller Central Chat Support Customer Service Dropbox Flat File Forecast.ly Formula Gmass Google Docs Google Drive Google Sheets Hijacker Joelister Jungle Scout Keepa.com Microsoft Office OA Xray Online Arbitrage Specialist Price Checker Refund Pad Supervisor Tactical Arbitrage Tawk.to The Wholesale