Krisilda started as a part-time ESL teacher before working in the BPO industry for 3 years. She performed chat, emails, and calls for a Comcast account, troubleshooting phone, internet and cable TV services.
Arvin Prudenciado - Social Media Management and E-Commerce Hello, Vin here from Cebu City, and this is my story (well, some parts of it). Growing up, I thought that there was just a linear path one’s road could travel. I thought that a vivid vision of oneself can be attained just because someone predestined you to be such. Graduate [...]
Katherine May Pajadan - Bookkeeper & Administration Officer Life doesn't always work out the way you think it will, but always look for the good in it. Sometimes we can't change the circumstances, but we can change how we feel about them. I am Katherine May Pajadan, but I prefer to be called "Indy" and this is my story. [...]
I have worked in sales, billing, technical support, customer service, quality assurance for telemarketers, customer experience analysis, administration support, telemarketing, and appointment setting. I have worked with CRMs, performed basic web design and been a social media manager. I have also taken care of product research, handled email, property management and skip tracing. With a background in Real Estate I am familiar with REO principles and practices.
I am a graduate of Computer Engineering and have been involved with robotics and engineering research… and I am also a Virtual Assistant with experience in customer service, social media management and product research. With my background I would greatly suit a company that has a digital aspect to its services or products as I have a good understanding of computer hardware architecture and coding, designing and testing of software.