LinkedIn

I have worked in Social Media Management and Marketing – working with platforms that include LinkedIn, Instagram, Facebook and Pinterest. I am a talented photographer – covering the local and International areas. My other skills include Graphic Design, Calendar Management, Video Production, Search Engine Optimisation, and Shopify and WordPress maintenance. I also have a Bachelor of Science in Psychology.

I am an experienced Virtual Assistant with a wide range of skills that include business development, blogging, events planning, appointment setting and calendar management, copywriting and phone and email handling. I have excellent communcation skills and believe in building long-term relationships with team mates and clients.

I am passionate about Customer Service and Sales – after working my way up to the position of Senior Operations Manager. I have worked with teams to achieve all KPI targets, excelled with problem solving, improved the company’s employee engagement and retention and been in charge of Quality Control. You’ll find me proactive, determined to master every step of your process, and a team player.

I have extensive experience working with Australian, US and UK clients performing a wide range of office administrative tasks. I have transcribed voice recordings, performed cold calling and appointment setting, managed social media accounts, worked on lead generation strategies for LinkedIn, etc., been responsible for maintaining CRM’s and been an Executive Assistant as well as a CSR.

I am a General Virtual Assistant with expertise in a number of areas including Social Media, website editing in WordPress, Shopify, Squarespace and Kajabi, and podcast management. I can perform basic graphic design, newsletter creation and management, SEO, lead generation, content writing, and calendar management.

My focus is to benefit your company and become a success in my role. I have great communication skills (written and oral), can work under pressure, and enjoy being part of a team. I have experience with performing in depth research, public speaking and video editing. I have a Bachelor of Arts in International Studies – majoring in International Politics, International Law, International Relations and Comparative Politics.

I have worked in the BPO industry and as a Virtual Assistant, helping clients grow their businesses and achieve their goals. I have also worked as a Sales Operations Administrator for a large IT Company and Customer Service Rep helping in Technical Support. With a Bachelor’s Degree in Psychology (Major in Industrial Psychology) I enjoy connecting with clients – helping to resolve their issues in efficient and effective ways.

I have worked in Sales and Customer Service, and performed Lead Generation for educational facilities and accounting firms. I have updated CRM’s, created Monthly and Weekly newsletters through MailChimp and GetResponse, and also created training documents and videos for the marketing team’s I have worked with.