If you’re looking for an organised, conscientious Admin Assistant who can work with minimal supervision, then I’m your VA. I am good at problem solving, customer service and with a typing speed of 50wpm I can transcribe any content you give me with ease. Business administration is my calling and what my initial studies were around.
I have been freelancing as a Virtual Assistant for a while now, working on a wide range of projects – from transcriptions through to customer service, and social media management through to basic graphic design tasks. I also have experience as a marketing and sales rep – and helped boost a company’s sales through my creation of content for email marketing campaigns.
I am a Customer Loyalty Specialist – working to give customers an exceptional customer service experience so they become advocates of the company I work for. I’d be honoured to have the opportunity to use my skills within your organisation and provide your customers with the same experience.
I have a wide variety of work experiences – allowing me to develop a wide range of skills. I have worked as a CSR, Community Empowerment Facilitator and English Teacher. I speak 3 languages and have a Bachelor of Arts in Sociology. I am people-oriented, able to facilitate seminar and trainings, and am computer literate in a number of MS applications.
There are only two siblings in my family, and I am the eldest child. I took my elementary education at Aloran Central Elementary School, which is a public school. I received a scholarship and was able to undergo my secondary education at a private school, St. Matthew’s High School.
I have worked in Sales and Customer Service, and performed Lead Generation for educational facilities and accounting firms. I have updated CRM’s, created Monthly and Weekly newsletters through MailChimp and GetResponse, and also created training documents and videos for the marketing team’s I have worked with.
I began working as a Tele Sales Executive and became one of the Top 5 Executives. I always believed in delivering Quality Sales and was granted awards for my performance. I have worked in processes like Telecom Sales (sold contractual cell phones), Lead Generation, Inbound Customer Service, Upselling, Upgrades, and conducted surveys over the phone.
Hello – I am Airene Mabborang and here’s some things about me. I live with my parents and I have the responsibility of being the main bread winner of the family. My father is a farmer and my mother is a housewife.
I have been in the BPO industry for 14 years and find it an interesting and mentally stimulating career. I have learned a lot about people and their patterns of behaviour and thought processes. I’ve had the pleasure of interacting with people from around the world and have worked in sales, supplied customer service, and worked in the ‘back office’.
