Camille D. Marcaida – Customer Service Representative

Hi! I’m Camille Marcaida. I am a Bachelor’s degree holder of Travel and Tourism Management in Lyceum of the Philippines Manila. I graduated in 2014. Right after graduation, I was able to pursue my career in the Business Processing Outsource Industry.

I worked for a US-based Telecommunications company for three years as a Customer Service Representative. My main job was to handle calls engaging with different concerns from our customers. I also worked for an Australian based Multimedia company for two years and was able to get my promotion in my fourth month, from Customer Care to Resolution Specialist. I handled supervisor calls, basic technical support, engaged in calls and emails and also worked as an appointment setter.

Later on, I realised that I needed to take a step forward in achieving my goals, not just as a mum but as a working professional as well. I realised that I’m not getting any younger and I needed to sustain the needs of my family. So as a self-starter, I was able to set up a virtual office so that I could work from home and to be able to spend more time with my kids.

My first ever home-based job was with a US-based company as a Virtual Assistant. Basically, my job was more on administrative and clerical work that includes document preparation, maintaining files and record keeping.

My knowledge of a wide variety of computer programs allows me to easily take on nearly any task I am assigned to. I always believe that the most important attribute that the VA should have is being reliable, that’s why I always make sure that I take pride in completing assignments on time and with accuracy.

When I learned of your need for a Virtual Assistant, I felt compelled to be part of your growing team. As a reliable, self-motivated, and efficient assistant with experience providing remote administrative and personal support to busy professionals across the globe, I am confident that I would be a valuable asset to you. So I’m ready to begin work as soon as possible and welcome you to contact me to set up an interview at your earliest convenience. Thank you so much for your time and consideration.

For a copy of Camille’s resume please click here.