Joanne Mae Nueve – Virtual Assistant, Appointment Setter, Inside Sales Agent

Hi! My name is Joanne, and I want to share with you my story.

I am a graduate of Bachelor in Business Administration Major in Marketing Management. I graduated With Honors. Even then, I have always shown my dedication and heart in doing every task given to me, especially if it will benefit others. I consider myself an advocate of everyday learning, growth, and development. I am passionate about everything I do, and I have a steady source of motivation that drives me to do my best.

To give you an overview of my skills and experiences, I worked as an Inside Sales Agent/Virtual Assistant for 36 months now. My tasks include answering inbound calls and doing outbound calls for follow-up appointments through phone and email, cold calling for potential leads, outreach to prospecting clients and leads, and conducting lead generation.

I was a Financial Advisor not too long ago. I provided prospecting clients about the importance and Benefits of Life Insurance. I was able to help other people protect their future financial needs by educating them about the value of having life insurance and having financial freedom.

Prior to that, I used to work in the call center industry for 5 years as a customer service representative and sales representative. My responsibilities include data entry, answering all incoming calls and I also do outbound calls, handling customer inquiries, customers’ concerns about the products and services, processing orders and checking on transactions, and maintaining customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. I also meet personal/ customer service team sales targets and call handling quotas.

I am detail-oriented. I pay close attention and notice minor details. I am able to give my undivided attention to every task and catch mistakes, errors, or changes before they turn into a bigger problem. This quality is very important to me knowing the basic knowledge on the job that I do provide the customer’s right information and prevent errors.

I want to do my best in everything that I do. I love travelling, especially with nice beaches, walking on sand & watching the waves has an extremely calming effect on me and is surely one of the top reasons why I love the beach life. I love reading books to learn, grow, and feed my curiosities and love for good stories.

I’m looking forward to helping you succeed in your goals at the same time, help you grow with your business. I am more than ready to take on responsibilities to assist you in giving only the best service for your clients.

For a copy of Joanne’s resume please click here.