Jowharah Sanchez – Real Estate, Customer Service

Hi, I am Jowharah Sanchez, you can call me Jow. I am a mother of 3 children. I studied Bachelor of Science in Criminology at Jose Rizal University here in the Philippines. I never thought that I would be able to be with my kids 24/7 while earning!

I started working in the Business Process Outsourcing after 2 years of studying in College. I worked with US Based companies as their Customer Support Representative that handles payments, sales, and technical troubleshooting for 5 years. A friend told me that she works as a Virtual Assistant and can work anywhere. I got interested and tried applying for it. Luckily, an agency allowed me to be part of their team and gave me free training on how to become a Real Estate Virtual Assistant and that’s where my journey began. I learned these in my training:

REAL ESTATE VA:

• • • Front Desk (Answer incoming call inquiries)
    • Verify and set up the appointments with the buyer/seller (Cold Calling/Appointment settings)
    • Study property’s deed and ownership
    • Checking landmarks and establishments in the area
    • Proofread documents and various paperwork
    • Data Calculation (Checking buyer’s eligibility)
    • Creating Marketing Materials (flyers, brochures, posters, etc.)
    • Posting Ads on Marketplaces like Craigslist
    • Listing properties
    • Updating listings
    • Email Marketing
    • Responding to email inquires
    • Lead Generation

SOCIAL MEDIA MANAGEMENT:

• • • Publishing on Instagram, Pinterest, Facebook, and Twitter using Social Media Tool (websites) like Planoly, Buffer, Hootsuite
    • Posting in YouTube
    • Creating marketing collateral such as flyers, brochures, posters, etc.
    • Creating a different kind of content every day (Monday- product/business info, Tuesday-humor, Wednesday-article)
    • Creating a thumbnail in Canva
    • Creating a video clip
    • Organising the schedule of contents to post using Google Sheets.
    • Responding to visitor’s comments and messages

Freelancing is great especially during a pandemic. No jobs on-site, some companies are even closed because everyone is on lockdown, luckily being a VA is an option for us to work from home.

What makes me an outstanding Virtual Assistant? My extensive work experience, both BPO and freelancing made me outstanding. I am goal-oriented and very keen on details. I am also very friendly, can work with a team, and can work alone as well. Throughout the years, I am still very eager to learn more knowledge that I can add to my set of skills. I am looking forward to joining a team that encourages innovative thinking, recognition, and career development. I want “To lead, challenge, and be challenged”

For a copy of Jowharah’s resume please click here.