Cold Calling

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Ervie Mae Q. Vizcarra

Ervie Mae Vizcarra - CSR and Administration I’m Ervie Mae Q. Vizcarra, and everyone calls me ERV. I am a College Undergraduate, who took up Bachelor of Computer Technology wherein I was able to study back then at first because of a scholarship. However, political upheavals took place and unfortunately my scholarship ceased. So technically speaking, I am a [...]


Beatriz Freida Adelaide Belches

Beatriz Freida Adelaide Belches - CSR and Sales Specialist Hi, my name is Beatriz Freida Adelaide Belches. You can call me Bea or Bei for short and I am 23 years old. Let me tell you a bit of my story and how it honed me to be the person I am today. I am the eldest child and [...]


Emily Cote

Emily Cote - Social Media Specialist Hi! I’m Emily, your friendly Canadian Virtual Assistant. I am a multi-faceted VA with experience in many aspects of the field. I love all things Social Media so if you need help with anything at all, you can count on me! I am also a stickler for spelling, grammar, and punctuation. I believe [...]


Christian Jorge Oroc

Christian Jorge Oroc - CSR, Cold Calling, Data Entry & Transcriber Hello! My name is Christian Jorge Oroc, but you can call me Ian. But most of the time all my friends would just call me by my last name. I was born in Bacoor Cavite and lived there for 13 years then transferred to the Visayas area. I [...]


Jaymielee Grace Salim

Jaymielee Grace Salim - RN and Office Administrator Hi, my name is Jaymielee Grace Salim. My friends call me Jaymie or Grace. I'm 31 years old and I live in the Philippines. I am the only daughter of my parents. My father went to the USA when I was a kid and had another family while he was there. [...]


Johann Rivera Abesamis

Johann Rivera Abesamis - Operations Representative My 8 years’ experience in the BPO industry and 2 years working from home has taught me how to meet and exceed each customer's expectations with exemplary customer service. I have assisted all types of customers in all types of settings. I have handled inquiries, disputes, refunds, payments, order taking, a little bit [...]


Hector G. Diesto IV

Hector G. Diesto IV - Administrative Assistant My name is Hector G. Diesto IV, my family, and friends called Dipot. I have worked in the BPO or Call Center Industry for the past 8 years. I am a dedicated customer service representative and I have experience in administrative tasks. Although I have extensive experience in the corporate world, I [...]


Lee Y. Pastrana

Lee Y. Pastrana - CSR and Team Leader Hello, my name is Lee Pastrana :) As a Senior Team Leader, this role developed my personality on how to handle different personalities. I have been in charge of the daily operations including training of new hires and orientation of house rules. Customer Service is also my passion and it makes [...]


Rose Venica Leonardo Quiray

Rose Venica Leonardo Quiray - CSR and Real Estate I have solid experience and knowledge in call center management for US, Canada, Australia and United Kingdom accounts. I also have a combined 4 years of BPO and freelance experience in sales, appointment setting, lead generation, cold calling, customer service, up selling, order processing, telemarketing, logistics and Administrative support. My [...]