Rizza Jaynne A. Regalado – CSR and eCommerce Manager
I started working at an early age. I stopped studying for almost 2 years because my parents could not afford to pay for college anymore. It was hard for me to accept that because one of my dreams is to finish college. However, I needed to face reality and help my family financially.
I have an older brother and he is a special child. I also have a younger sister and she’s graduating from college now. The challenges I have experienced in my life did not make me any less human, but made me change the way I see beauty in life in a good way. My family is the reason I work so hard.
I was a Customer Support Representative for an online marketing account for 8 months and it was my first job. I’ve been in the BPO industry for quite a while and worked as a flight specialist for a travel account and CSR for a telecommunications company.
I want to continue my goal in life (to graduate from college), so I decided to continue studying while working. Life of a working student is very complicated especially when you are working in a BPO company on graveyard shift. Because of this, I decided to work from home.
As time went on, I came to realise that hard work really pays off. I learned the value of independence when I took the decision of pursuing the tough life. For me, working while learning can be a good example of a blessing in disguise. I am so happy I finished my course BS in Computer Engineering and I am looking forward to the graduation ceremony this coming November.
I was once a Virtual Assistant (Homebased) for a dropship business store. My experience highlights include customer service, answering emails and phone calls from customers, social media management, product research, store management, order fulfillment, inventory management, running sales and creating product pages, email campaign creation, Mailchimp and Klaviyo, and getting in touch with suppliers.
As a self-motivated person who is reliable and efficient at work, I am confident I will be a great asset to your company. Aside from my work experience and knowledge, I think I have the personality and capability as a Virtual Assistant. I have a strong work ethic and integrity, and I am capable of learning and catching on to new systems and ideas. I’m responsible and well organised.
I also take pride in following through with my tasks and deadlines to see them finished. I have the skill set necessary to perform the job you need done quickly and efficiently, with a good attitude to go with it.
Although there may be others that are just as qualified as me, I still believe that I’m the best person for this job because of my personality and my passion for excellence. I think with me being optimistic, combined with having a strong work ethic, make me a wonderful part of a team, as well as a valuable asset to the company.
For a copy of Rizza’s resume please click here.