Leah Marie Carreon - Account Specialist I finished my studies at the College of St. Benilde in 2007, where I took up Computer Application. After graduation, I was able to work in BPO Industry. I started in Directory Assistance for US clients. At first it was really hard because I was not able to cope up with BPO standards. [...]
Karen Franco Dacumos - CSR and Medical Representative I am a licensed Nutritionist-Dietitian by profession, but I also have a certificate course in Administrative Management that I took in London, England. After I finished my 2-year program, I went back to the Philippines and worked as a Medical Representative which includes promoting the release of new drugs, organising marketing [...]
Before I tell you what I can do for you and your company, let me tell you more about me. I’m 31 years old, happily married with two kids. I love being creative and being organised in all things. During my free time, I play with kids, read them stories, or we watch movies together. I’m also fond of learning new things because I believe that we should never stop growing for we have wisdom and talents to share with others. And it doesn’t matter if it’s small or big things we learn – every learning is an achievement, a milestone to a greater you.
I am an experienced Administration Assistant, Customer Service Rep and Team Manager. I have worked in sales – performing both inbound and outbound calls. I have exceptional written and verbal communication in English. I also have experience in billings, email management, social media management and all of the tasks involved with taking care of payroll and accounts management.
I am a professional Healthcare Virtual Assistant and Administrative Assistant. I have performed a wide variety of tasks over my career from the healthcare angle (chart management, scheduling appointments, medical record management) through to administrative duties (email management, organisation and planning, customer service), through to team leading (setting goals, overseeing day-to-day operations, motivating team members) and paraplanning (annual financial statement processing, processing compliance, maintaining files).
Raissa Serion-Metante is a Customer Service Representative with experience in resolving client complaints and auditing CSR’s processes with handling complaints for a Telstra (Australia) account. She has also worked in admissions for an educational facility as well as been a Medical Rep for pharmaceutical companies.