I have extensive experience as a Team Leader for a multi-national company, training new team members on how to perform superior customer service. I have worked in sales, performed coaching, run meetings with teams, and analysed data to find areas for improvement in the business.
I am your ultimate Admin VA. Not only do I possess the skills associated with office administration, I am a born problem solver and have flawless communication skills both verbal and written. I am calm in high stress situations, and have leadership abilities that help me to ensure the fluid running of processes, meetings, communication and large projects.
I have a Bachelor of Science in Psychology and have worked as a HR Generalist. I have good interpersonal, research, and communication skills. I am hardworking, trainable, and good at multi tasking. I enjoy learning, growing as an individual, and taking chances.
I am a specialist in Customer Relationship Management. Not only do I resolve customer’s issues, I proactively find ways to increase customer loyalty. In one of my roles I successfully increased customer service levels to 95%. My key is: I’m a people person who genuinely cares about others. Welcome me into your team and I know I can achieve great things for your organisation.
As a Virtual Assistant I can assist you with day-to-day tasks as I have worked in both office and BPO environments. My skills include Data Mining and Analysis, Transcription and Research. I have 11 years of work experience and can also help with planning and Customer Care. I can also take on any copy writing tasks you may have – a great way to enhance your online presence or market offline.
If you’re looking for a Customer Care Professional with excellent rapport skills – that’s me. I take great pride in providing a high level of customer service, identifying areas where customer care can be improved upon, and having empathy to see another person’s point of view. I can also assist in general office duties and staff training.
If you’re looking for an organised, conscientious Admin Assistant who can work with minimal supervision, then I’m your VA. I am good at problem solving, customer service and with a typing speed of 50wpm I can transcribe any content you give me with ease. Business administration is my calling and what my initial studies were around.
Given the opportunity to work with you, I assure you that you will work with a very level headed person who has a simple belief in his work ethics – and that is to work with complete honesty and to give more than 100% in every given situation.
