Lovely Banac – Customer Service Representative

lovely-banac-vaAssalamu Alaikum, Everyone (Peace be unto you)! My name is Lovely, but you can call me Liv. I’m from Cebu City Philippines. I recently got married to my boyfriend of three years. We both converted to Islam since my father is also a reverted Muslim.

During my free time, I like to go out with friends and family and try new dishes. I also like to watch movies, listen to music, exercise, and take road trips.

I’m a Registered Midwife with 7 years of experience in the BPO industry. I am a self-motivated Customer Service person with previous experience helping customers, processing data, and validating data. I’ve held positions as a Technical Support, Data Entry, and Lead Generation Agent in the past. Business owners, cardholders, and entrepreneurs can receive a range of customer service from me.

If you’re seeking a dedicated professional to work with, look no further. I am a determined individual who values honesty and solid working relationships. I am confident in my ability to perform and operate at a high level. I have a proven track record of managing several projects while meeting deadlines. Following security and compliance processes to protect cash and other assets requires a thorough understanding of banking regulations and compliance issues.

As a Senior Customer Support, I have extensive skills for the following:

  • Outbound calls/Cold Calling
  • Inbound calls
  • Technical Support
  • Data Analyst
  • Upselling
  • Lead Generator

lovely-banac-vaI am knowledgeable in the following tools:

  • Skype & Zoom
  • Trello
  • Canva
  • Google Drive & Calendar
  • Calendly
  • Dropbox

I have a deep understanding of customer service, data entry, and lead generation services. I am also good at solving problems and familiar with computer languages such as Microsoft Word and Excel. I keep myself up to date with new technologies and their uses, new tools, and computer languages so that I can give my best to my clients. I believe in hardship and hiring me will not fail in your decision.

The greatest financial advantage I can provide to myself is to avoid the need to impress others. Just live in a small home, drive the simplest vehicle, keep your wardrobe minimal, and I say begin to build assets that will provide you with financial stability for the next 10 to 20 years.

For a copy of Lovely’s resume please click here.