Princess worked as an Accounting Assistant in a major bank in the Philippines for 9 years. Her job enhanced her abilities in multitasking, error detecting, decision making, critical thinking, analysing, right through to problem-solving skills.
Anelia had two years of teaching experience before she entered the BPO Industry in the role of a Customer Service Representative. Anelia then worked as an Administrative Assistant.
I believe that customer service is providing excellent customer experience through good communication, understanding the root cause and setting rapport, mastering the product, providing quality resolutions, going the extra mile and offering additional assistance.
I am a registered Nurse with a work experience as a Financial Advisor and ESL teacher. I am willing to be trained and I have a superior capacity of understanding new concepts and applying them correctly.
I am a Virtual Assistant with a range of skills and software proficiency. I can multi-task effectively, work well in a fast-paced environment, and remain competent under pressure. I have excellent time management skills, can perform, data entry, bookkeeping, writing, updates to WordPress and customer support.
I have a Bachelor of Science in Psychology and have worked as a HR Generalist. I have good interpersonal, research, and communication skills. I am hardworking, trainable, and good at multi tasking. I enjoy learning, growing as an individual, and taking chances.