Erika Ana Bernardo – General Virtual Assistant

Hello, my name is Erika Ana Bernardo and I am currently working as a freelancer, trying to balance my career with my responsibilities as a mother and wife. I completed my Bachelor of Science degree in Information Technology, specialising in Multimedia Technology, at Holy Angel University.

In my spare time, I enjoy tending to my small garden, watching movies and TV series, playing with my daughter, and spending quality time with my family.

My professional journey began in August 2010 at UPS Clark, Philippines. Over the years, I held various positions including Brokerage Admin Auditor for 5 years, Customer Service Representative for 2 years, and AU/NZ Billing and Transport Admin for 3 years. These roles allowed me to develop essential skills such as multitasking, time management, attention to detail, and adaptability, which have made me a competitive employee.

When the pandemic hit, I decided to explore the world of freelancing, which was a new environment for me after years of working in an office. Fortunately, I quickly adapted and secured a position as a Virtual Assistant for ROAMS Support Services. In this role, I served as a Recruitment Specialist for a US client, sourcing and contacting qualified candidates, conducting interviews, coordinating the hiring process, and assisting with various administrative tasks.

I have also worked remotely as a Track and Trace Representative for Valoroo. Some of my responsibilities in this role included updating and monitoring shipment statuses, following up on pickup and delivery appointments, and managing the scheduling of deliveries.

With my diverse work experiences, I believe I can bring value to your organisation as a valuable employee. I am eager to join the Virtual Assistant Team and contribute to its success.

If you require any further assistance, please do not hesitate to contact me. I appreciate the chance you have given me.

For a copy of Erika’s resume please click here.