Cleo Thea Ramirez – Customer Support, Sales Admin Coordinator

My journey has been anything but straightforward—it’s been a mix of excitement, uncertainty, and determination, both in my personal life and career. After finishing my studies, I was so eager to start working. I had this image in my head of how things would fall into place, but reality had a different plan. The job market was tough, and no matter how many resumes I sent out, rejections or the dreaded silence came back. I’ll admit, it was hard not to take it personally. I started questioning whether I was good enough or if I had what it took to succeed.

But I’ve never been one to stay down for long. I decided that if I wasn’t landing jobs, I’d make myself someone who would. I dove headfirst into self-improvement, taking online courses in administration and project management. I also sought out mentors, people who could guide me through the process. Networking events became my way of getting my foot in the door, hoping to turn connections into real opportunities.

It all paid off when I finally landed a role as an Executive Assistant at Lucina Egg Bank. This was a huge turning point for me. I felt like I was finally in my element—managing calendars, handling emails, scheduling meetings, and supporting executives in a fast-paced environment. I learned quickly how important communication and teamwork were to keep everything moving. It was the first time I felt like all the challenges I’d faced had led me to something meaningful.

Outside of work, my family has been my constant source of strength. We’re a close-knit bunch, and when things felt overwhelming, they were always there to lift me up. I also find peace in the little things—walking my dogs, spending time at the beach, or losing myself in a good movie. These moments remind me to slow down and appreciate life beyond the hustle.

I eventually transitioned to Cyberbacker, where I dove deeper into content management and client relations. Each role built my confidence and taught me the value of resilience and lifelong learning. But with every success came the fear of falling short again. There’s always that voice in the back of my mind, wondering if I’m doing enough. But I’ve learned to embrace that fear because it pushes me to grow.

Now, looking back, I’m proud of how far I’ve come. Each experience, each struggle, has shaped me into who I am today. And as I look toward the future, I’m excited—not just for the next step in my career, but for all the growth that’s still to come.

For a copy of Cleo’s resume, please click here.