Peter Valderama – Administrative Assistant, Social Media Manager

While my extensive experience in customer service and digital marketing has been invaluable in my career, my personal experience has also played a significant role in shaping my decision to work from home as a virtual assistant. As a father of three young boys, I understand the importance of balancing personal and professional responsibilities, and I have found that working from home provides me with the flexibility to achieve that balance.

Before becoming a virtual assistant, I spent several years working in a corporate environment. I found myself spending several hours a day commuting to and from work, which significantly impacted my productivity and time management. The long hours spent on the road left me feeling exhausted and drained before even starting my workday. The commute was also taking a toll on my wallet, as the cost of transportation continued to rise due to inflation.

I realised that this way of life was not sustainable, and I started exploring alternative career paths that would provide me with more flexibility and autonomy. That’s when I discovered the world of virtual assistance. Working from home as a virtual assistant not only allowed me to work in a more comfortable and familiar environment but also provided me with the flexibility to manage my time more efficiently. One of the benefits of working from home is the increased level of productivity that comes from having a comfortable and familiar environment. I can tailor my workspace to suit my needs, and I’m not distracted by the noise and commotion of a busy office. This means that I can focus all of my energy on delivering the best results for my clients.

Overall, I’m passionate about working as a virtual assistant because it allows me to combine my commitment to the family with my love for customer service and client support. With my experience and dedication to providing exceptional service, I am confident that I can make a valuable contribution to any team, no matter where I am working from. Working with both American and Australian telcos, I have learned to handle a diverse range of customer queries, from simple account inquiries to complex technical issues. My extensive experience has enabled me to develop a keen sense of intuition when it comes to understanding what customers want and how to deliver it. I take pride in my ability to provide prompt and efficient solutions while also maintaining a high level of professionalism and attention to detail.

In addition to my customer service experience, I have honed my skills in social media management, content creation, and digital marketing as a freelancer. As a Social Media Manager, I have worked with a variety of clients, managing their social media platforms, creating content, analysing data, and developing social media strategies. This experience has given me a unique perspective on how to leverage social media platforms to drive engagement and increase brand visibility.

My strong communication skills, attention to detail, and ability to work well under pressure have been critical to my success as a virtual assistant. I am adept at managing multiple tasks simultaneously and thrive in fast-paced environments. I understand the importance of maintaining open lines of communication with clients and team members, and I always keep my clients updated on the status of their projects. In addition to my technical skills, I believe that my personal qualities also make me an exceptional virtual assistant. As a father of three young boys, I understand the importance of being responsible, dependable, and organised. I am committed to providing exceptional service and taking a proactive approach to problem-solving.

My passion for customer service and digital marketing, combined with my experience and commitment to excellence, make me the best virtual assistant for your team. I am confident that I have the skills and expertise needed to help your business succeed. I am always looking for ways to improve my skills and stay up-to-date with the latest industry trends and best practices. I believe that my combination of customer service and digital marketing expertise, strong communication skills, and personal qualities make me an ideal candidate for any virtual assistant role. I am dedicated to providing the highest level of service to my clients and am confident that I can make a valuable contribution to your team.

For a copy of Peter’s resume please click here.