I’m a graduate of Bachelor of Science in Business Administration, Major in Marketing Management.I worked in a BPO company where I started as a Customer Service Representative and later transitioned to Quality Assurance Specialist.
I am a graduate with a degree in Bachelor of Science in Nursing and volunteered as a Labor Room and Delivery Room Nurse. But I have worked as a Telemarketer, Proofreader, Writer, and Copy Editor.
I have worked as a Telemarketer, and as a Financial Consultant and then decided to be a Virtual Assistant. I took some training on how to use Canva, Adobe Photoshop, Sony Vegas for video editing, Social Media Management, Web Design, and Graphic Design, Copywriting, Shopify and Amazon Fba.
I have been in the BPO industry for 5 years now. I am well-experienced in Technical support and customer service. I excel in making sales calls. I am a very reliable, highly competitive and result-oriented person.
Customer Service is one of my passions and it makes me feel good when at the end of the call I was able to resolve my customer’s issue. I had 2 years working as a Cold Caller, Telemarketer and Appointment Setter for Real Estate and Property Management.
My name is Reynadel and I’m the eldest child among five children. I was born and raised in Cebu City, Philippines where I had a wonderful childhood. My father used to work abroad as a seafarer. So he was away from us for short bouts of time to provide everything that we needed as a family. My mum was a housewife who took care of us while my father was away and sold food from home. We had this little food stall that she ran while all of us were at school. I can say that we had all the things we needed. When my dad struggled to cope with the feelings of being away from us (he was so home sick) and decided to quit the job – our lives suddenly changed. Though we are complete and happy as a whole family we struggled financially. My mum continued to sell food and my father worked as a project-based Construction Operator. My grandmother is the one who put me through High School and College.
Elaine Mae Ladera - Accounting Analyst and Customer Service Welcome to the Virtual Assistant Team. This is Daylin your Partner, Assistant, Friend or whatever you may call it. I am here with one goal and that is to make your life easier and help you and your business succeed. Yes, my nickname is 'Daylin' but you can always call [...]
With a Bachelor of Science in Business Management, I can help your business to grow and succeed. I have experience working with Account Management, Customer Service, Technical Support, Database Management (Zoho CRM), Lead Generation, Sales and Telemarketing. I have excellent communication and listening skills which allows me to build rapport with clients and colleagues.
My goal is to become part of an organisation where I can offer my skills in administrative tasks including research and writing, bookkeeping, sales and working with client. I have clear and professional communication skills in English – both written and verbal. I have great rapport skills which help me to build long-term relationships with customers, colleagues and employers.
I am an experienced Customer Service and Sales Representative in the telecommunications industry. I am polite, empathetic and focused on resolving customer’s issues. I genuinely enjoy connecting with customers, listening to their concerns, making them feel like they are important, and then solving the challenge in the quickest and most efficient way possible.
